Written By
Sarah Herbert
August 13, 2015
Posted In

Paper Cranes? Think Again.

August 13, 2015

At SmallBox, we’re always experimenting with new exercises to incorporate into our process. One method we wanted to test during Factory Week is called Business Origami.

Business Origami is used to map out systems and/or services. This collaborative activity uses paper cut-outs to represent people, places, channels, and other touchpoints in a system. Participants place these cut-outs on a stage–a whiteboard, in our case–and indicate the interactions happening between each piece, labelling the value exchange of each interaction.

We tested this exercise by mapping out our process here at SmallBox. Needless to say, we learned a few things about the work that we’re doing, as well as the exercise itself! We have a few tweaks we’d like to make to the activity, but stay tuned. This exercise is looking to make it’s debut at the ‘Box soon.

Paper cranes not included.

In the event that you do want to make a paper crane, follow along here.